Refunds and exchanges are offered within 30 days of purchase. To be eligible for a return, purchased items must be unused and in the same condition that you received it. It must also be in the original packaging. Gift cards are non-refundable.
To complete your return, please submit a copy of your receipt or proof of purchase, and contact information. Mail the items directly to: 5757 Wilshire Boulevard, Suite 505, Los Angeles, CA 90036.
Upon receipt of your returned item(s), we will contact you to notify you that we’ve received the items. We will also let you know the status of your refund (if applicable). If the refund is approved, your refund will be processed and applied to your original method of payment. Returns may up to five business days to process.
If after you received notification of your refund and five days have passed, it is suggested to check with your financial institution, as it may take additional time before your refund is posted, as policies are different for each institution. If you have not received a refund after 14 days of notification of a refund, please contact us.
If the item(s) purchased were purchased at a discounted price, you will only receive the exact amount paid for the item(s) and not the full price.
Note: Shipping costs for returned items are the responsibility of the shipper. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance. Mail handling is the responsibility of the shipping service and we cannot guarantee that we will receive your returned item.